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Order Status

How do I track my order?

Click here to TRACK your order. Most orders are shipped within 72 business hours. You will receive an email confirmation shortly after you place an order. Once your order has shipped, you will receive an email with your package's tracking number. Vir

How long will it take to receive my order after placing it?

Most orders ship within 72 hours. Once an order has been shipped, please allow 2-10 business days for your order to arrive, depending on your choice of shipping method. You will receive an email confirming your tracking number the day your order ship

How is sales tax calculated?

We must charge sales tax in accordance with state and local laws and regulations to all orders shipped to Arizona, California, Texas, Washington & New York. We charge an Arizona tax rate of 8.1%, California of 8.75%, Texas 8.25%, Washington 10.00% an

When is my credit card charged?

Your credit card is charged at the time your order is placed. Your card will be “authorized” immediately to verify the funds are available on your credit card and the amount is “held” until we process your order for shipment. Your bank account or cre

What if my shipping and billing addresses are different?

Not a problem. However, orders greater than $100 may need to be shipped to your credit card's billing address for your safety. We will contact you if your order needs to be shipped to your billing address if it's different than your shipping address.

How do I change or cancel an order?

If you wish to make a change to, or cancel your order, please email us as soon as possible. We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If your ord

Is this web site secure and is my credit card information safe?

We work with some of the best security measures available on the Internet. We want you to feel comfortable that personal information such as your name, address and credit card number will be kept safe throughout your entire shopping experience. For a